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FAQ

What would you like to know?

1. What are AI agents?

AI agents are autonomous digital entities that can understand goals, make decisions, and take action — without constant human supervision. Unlike simple scripts or chatbots, AI agents analyze data, adapt to context, and carry out multi-step tasks across platforms. Think of them as virtual team members who work 24/7.

2. What can AI agents do for my business?

AI agents can:

  • Answer customer queries instantly

  • Automate repetitive tasks

  • Qualify and follow up with leads

  • Monitor transactions for fraud

  • Manage inventory and logistics

  • Generate reports and insights in real time

From eCommerce to finance, they streamline workflows and boost ROI.

3. Which industries benefit most from AI agents?

We build and deploy AI agents for:

  • eCommerce – product recommendations, dynamic pricing, order support

  • Logistics – route optimization, dispatch coordination

  • SaaS – lead qualification, onboarding, customer success

  • Finance – fraud detection, KYC automation

  • Customer Service – AI helpdesks across chat, email, and voice

    Any business with processes, data, and digital channels can benefit.

Everything you need to know about

Chatbots follow predefined scripts.

Texis AI agents are context-aware, task-oriented, and adaptive. They interact across systems, hold memory, trigger workflows, and even escalate intelligently. They’re designed to think, not just respond.

Absolutely. Our agents integrate with platforms like:

  • Shopify, WooCommerce

  • Salesforce, HubSpot, Pipedrive

  • Stripe, PayPal

  • Zendesk, Intercom, Freshdesk

  • Google Calendar, Slack, Trello

    No need to change your workflow — we empower it.

Yes. We follow enterprise-grade standards in AI governance, access control, and encryption. Sensitive data is never stored unless required, and all actions are logged for transparency and compliance.

For pre-built agents: 1–2 weeks depending on the use case.

For custom-developed agents: typically 3–6 weeks from discovery to launch.

We guide you through every step, from planning to deployment and testing.

Perfect. Our custom agents are built for that. Just tell us what you need automated, what systems you use, and your business logic — we’ll design the ideal AI agent for you.

AI agents aren’t here to replace — they’re here to empower.

They handle the routine, the repetitive, and the 24/7, so your team can focus on strategy, creativity, and human relationships. It’s a partnership, not a takeover.

Click “Get in Touch” to book a free strategy call.

Or send your questions to info@hitexis.com — and one of our AI agents might answer you before we do 

get in touchWe are always ready to help you and answer your questions

We understand that your project is unique, and we’re ready to help you achieve your goals. Tell us more about your vision, and let us provide you with tailor-made IT solutions that deliver real value.

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